Refund and Exchange Policy

At Cult Shop Clothing, we strive to ensure your complete satisfaction with every order. Our return policy is designed to be fair and straightforward. Please read the following guidelines:

1. Eligibility: To be eligible for a return, your item must be unused, unwashed, and in the same condition as when you received it. It must also be in its original packaging.

2. Timeframe: You have 15 days from the date of delivery to initiate a return.

3. Reasons for Return: We accept returns for the following reasons:

   – Defective or damaged product: If your item arrives with a defect or damage, please contact us within 15 days of receiving the order to arrange for a replacement or refund.

   – Wrong item received: If you receive an incorrect item, kindly notify us within 15 days of delivery, and we will arrange for a replacement.

4. Return Process:

   – Contact us at or 772-202-8807 to initiate the return process. Provide order details and the reason for the return.

   – We will review your request and provide you with return instructions.

   – Ship the item back to us using a trackable shipping method to ensure it reaches us safely.

   – Once we receive and inspect the returned item, we will process the refund or exchange accordingly.

5. Non-Returnable Items: Certain items are not eligible for return, including personalized or custom-made products, as they are created specifically for you.

6. Refunds: Refunds will be issued to the original payment method used for the purchase. Please allow up to 10 business days for the refund to reflect in your account.

7. Return Shipping: If the return is due to an error on our part (defective/damaged item or wrong item received), we will cover the return shipping costs. For other reasons (size/color exchange or change of mind), the customer is responsible for the return shipping fees.

If you have any questions or need assistance, feel free to contact us. We value your satisfaction and are committed to providing an exceptional shopping experience.

Cult Shop Clothing LLC